Wednesday, May 4, 2011

Grammatical Error

The restaurant where I work is luckily situated by a university. And by luckily I mean unfortunately. It's a large, expensive university that costs upwards of 40 something thousand dollars a year to attend. They provide most of our customers, many of whom are spoiled, entitled 18-22 year old brats who don't tip well, despite the fact that many (but not all) of them come from money.

The other day my coworker, who we will call Lissette, had the pleasure of waiting on three blond students, who pretty obviously attended said school. They all ordered salads with lots of modifications. When the bill came, they suddenly realized that a substitution that they each got cost $2. It was clearly stated on the menu, though our menu is full of grammatical errors. In the sentence on the menu stated that their substitutions cost $2, there is a comma where they should not be one. These three scholars claimed that because of that comma they did not understand that their substitutions would cost extra. They demanded to see a manager.

The restaurant was packed and Lissette had many other tables who needed her attention. "Ladies, I'm sorry, but I don't have time to get a manager. Please feel free to take that $6 out of my tip." They refused. One of the blondes replied, "No. I want to see a manager."

Lissette got the manager, who for whatever reason took the $6 off their check. Even though he clearly shouldn't have. It was obvious that their substitution would cost extra. They were just being difficult.

As they were leaving, they thanked Lissette. "Thanks so much for getting a manager," one of them told her. "You see, there's a grammatical error in the menu which can throw people off. It really needs to be changed." Lissette was through with their bullshit at this point. She asked the blondes, "So, are you girls in school?" "Yes," one of them replied, excited to brag about the pricy school she attends, "We go to <name of pricy university that her daddy pays $45,000 a year for her to attend>!" To which Lissette replied, "Well just because you're in school does NOT mean you are smarter than me." She then turned around and disappeared into the crowded restaurant.

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